Are You Getting the Data Center You Paid For?


Compass Datacenters is hosting a webinar on Thursday, October 31, 1pm ET, titled “Are You Getting the Data Center You Paid For?” and supported by Uptime Institute. Compass has made the unique commitment to having every single one of its data centers both design and facility certified.

You can register for the Webinar here.

Compass’s description of the webinar below:

Many of today’s data center providers claim that they have Tier III data centers. If that were true, they would be displaying the Uptime Institute Tier Certification of Constructed Facilities award foil. In this webinar, Chris Crosby, CEO of Compass Datacenters and Julian Kudritzki, COO of Uptime Institute will examine the need for the industry to adhere to industry standards. Chris and Julian will discuss how Level 5 commissioning and Uptime Institute Tier III Design and Facility Certification ensure that the data center you buy is the one that is actually delivered.

Chris Crosby, Julian Kudritzki

Among the things that you will learn by attending this webinar are:
• The difference between design and constructed certification
• The importance of industry standards
• Why if you say it you need to certify it
• The importance of the relationship between certification and commissioning.

Please plan on joining us to learn how to ensure that you receive the data center you thought you purchased.

Posted by mstansberry on 16-10-2013
Categories: Uptime Institute Certifications and Consulting

At Uptime Institute Network Fall Meeting, Network members share challenges, insights


This week sees the annual fall meeting of the Uptime Institute Network. This meeting differs from the many other events available to data center operators in several critical ways. I’m honored to be at the 2014 meeting as working staff for the first time. I’m even moderating a Network member lunch table discussion focused on staffing challenges. Network members gathered at other tables will discuss OSHA standards, free cooling, ways to improve technician training, and the convergence of IT and facilities functions. Lee Kirby will lead a final lunch table, which comprises the members of the Network’s Veteran’s subcommittee, as they discuss how to prepare available U.S. veterans to fill roles in the data center industry.

These tables epitomize the spirit of the Network, which is dedicated to true problem solving in the IT realm and takes on issues of all types. The lunch table discussions cover issues ranging from personnel to operations to technology to maintenance.


Uptime Institute Network personnel will be on-hand to share data they have gathered and synthesized, but the true drivers of the discussions will be Network members sharing their experiences.

During the course of the 2 ½-day meeting, the schedule will be full of sessions and presentations, many of them given by Network members. These sessions, conducted under a nondisclosure agreement, are frank discussions of problems and challenges, and failures and successes encountered in meeting enterprise IT challenges. In other sessions, Uptime Institute and 451 Research staff provide insights gathered from wide bodies of research and surveys. These discussions do much to validate or challenge lessons learned from the field. But, more importantly in my mind, are working sessions that are open to all Network member attendees, who help drive these meetings to conclusions.

Uptime Institute COO Julian Kudritzki will lead such a group at this year’s meeting. The panel is entitled “Owners vs. Designers,” but the intent of the session is to address data center project dysfunction caused by poor relations between the design engineer and the owner. This is the third in a series of information-gathering sessions, which we believe will lead to a document that will help resolve knotty communication issues. What other event features continuity in its efforts and produces results that go beyond information sharing?

The Uptime Institute Network meeting also includes one other unique and well-known feature: data center tours. Members at next week’s Network meeting have chosen among four extensive data center tours during which they observe the workings of the facility first-hand, learn from best and innovative practices, and then critique the facility for the owner/operator.

I’ll be reporting back after the event to share more … and, of course, to encourage you to add your voice to that of other Network members.

Posted by Jeannette Beltran on 07-10-2013
Categories: Uptime Institute Events, Uptime Institute Network
Tags: ,

Peeking beneath the cover of ‘The Uptime Institute Journal’


UI-Journal-v2Last week, I noted that Uptime Institute would soon unveil the second issue of The Uptime Institute Journal. At the time, I was working with our art director, David Wilson, and executive editor Matt Stansberry to finalize the pages before shipping them to the printer. In a few minutes, I’ll get to see the first results of that work: print proofs. As editor, these, for me, are the first tangible results of months of work by many people, especially the authors, but also the technical editors, Lee Kirby and Rob Costa, and publisher Julian Kudritzki, as well as Matt and Dave. As the old joke goes, if you like what you see, thank them. If not, well, then just blame me. Perhaps I didn’t tell that right?

We’ll have the first copies available at the Uptime Institute Network‘s fall meeting. And right after that we’ll be distributing copies free of charge to Network members, Accredited Tier Designers/Accredited Tier Specialists and Tier-Certified facilities. We’ll be charging only for shipping and handling ($15 U.S. in North America, and $50 internationally). These charges only apply if you are unable to pick up your copy at one of our events, meetings or offices.

The second issue, which is almost one-third longer than our first issue, is full of terrific content. Here’s what you’ll find in this issue.

From Uptime Institute

It begins with a personal tribute to Uptime Institute founder Ken Brill (p.4) by Chief Operating Officer Julian Kudritzki. Julian started out in this industry as one of Ken’s employees, and the personal nature of the story is unmistakable; the focus, however, remains on Ken’s passions and demonstrates that he is still providing leadership in the industry.

Lee Kirby, now Uptime Institute’s senior vice president, Institute Services, also wrote an article that had great personal meaning for him (p.76). As a military veteran, Lee saw that his fellow veterans could be trained to address a looming staffing shortage in the data center industry, creating a benefit for the veterans and the industry.

And while I’m talking about personal experiences, Debbie Seidman, Uptime Institute senior consultant, and Vince Renaud, CTO, undertook an effort to document how data centers responded to the havoc wreaked by Superstorm Sandy (p. 96). The quotes reveal that industry people responded well and bravely to the dangerous situations spawned by the storm.

And finally, an article that I wrote (p.6) provides an opportunity for readers to get to know the faces behind the North American, Latin American and EMEA networks.

From Our Network Members

We have some other great articles from Pitt Turner and Matt Stansberry, which I’ll cover in future blogs, but the bulk of the book comes from the work and dedication of Uptime Institute Network members and other industry experts.

Some of these are personal, too. For example RagingWire’s COO Jason Weckworth relates an anecdote in which he barely escapes being fired, as he discusses the need for transparency in the industry (p. 46).

Digital Realty’s Dave Schirmacher (p. 54) talks about Digital’s DCIM implementation. But even this is a personal account, as I learned when talking to Dave about his passion for data. “Imagine what I could do if I had all the data I wanted,” Dave told me when he joined Digital, “Now I can do it.”

Juan Miguel Duran wrote what is perhaps my favorite story in the whole issue, as he tells about the Tier Certification process from Entel’s perspective (p. 64). His discussion of risks and mitigation are about as frank a disclosure as anything I have read in any publication.

Network members contributed other articles as well, including a very good one on diesel generator exhaust aftertreatment systems by Lamont Fortune.  I’ll be writing more about Lamont’s article and the other technical pieces in coming weeks.

But, for today, I wanted to point out how much of the work in the industry gets done because it is personally important to its leaders.

Look for ordering information on our website in a few days. Meanwhile, I have to get back to checking proofs.

Posted by Jeannette Beltran on 03-10-2013
Categories: Uptime Institute Network, Uptime Institute News, Uptime Institute Publications and Research
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Etihad Etisalat Company – Mobily, Melgha 2 Data Center is the first Tier IV TCCF in the Kingdom of Saudi Arabia, the Middle East, and all of Asia


Uptime Institute recently Certified the first Tier IV Facility in Saudi Arabia. The Etihad Etisalat Company – Mobily’s Melgha 2 Data Center in KSA received Tier Certification of Design Documents (TCDD) in 2011, and this summer the completed facility received Tier Certification of Constructed Facility (TCCF).FOIL_MOB6203_Melgha2_TCCF_TIV_130703_RGB

Facility Certification demonstrates that the facility infrastructure adheres to the Tier requirements for the given Tier level. In other words, did the design work? A Tier IV facility must demonstrate Concurrent Maintainability and Fault Tolerance. (Read – What is Tier Certification of Constructed Facility?)

At the Melgha 2 Data Center, load banks were used to simulate the rated capacity. Populating the critical IT spaces with load banks demonstrates the capabilities of the electrical and mechanical systems. Next, various demonstrations were conducted to show the facility was Concurrently Maintainable and Fault Tolerant (including autonomous response to a fault) from a performance perspective. The Melgha 2 facility demonstrations were conducted at extreme conditions because with the data hall loaded to the design load, the day’s temperatures happened to be at the ASHRAE N=20 dry bulb temperature.

The design for this site showed a good understanding of not only the Tier requirements, but also the challenges presented by the data center location. For example, it is common to have the radiators mounted on the engine skid. Riyadh has a big dust problem, thus the air intake louvers required sand filters, which create a significant pressure drop. The design engineers decided to put coolers on the roof to cool the engine coolant, which avoided the pressure drop problem.

The completed facility demonstrated good construction quality and attention to detail. “This was the third TCCF with Mobily in KSA, and the Melgha 2 showed continuous improvement from the lessons they’ve learned with their other data centers,” said Chris Brown, Uptime Institute Vice President of Professional Services.

Mobily also owns and operates two Tier III Facility Certified data centers in KSA. “These state-of-the-art Tier III and Tier IV data centers are used by Mobily to host Business and Government customers’ infrastructures and critical applications,” Mobily representatives said.

Read more about Certifications on our Website.

Posted by Sarah Lee Thomas on 30-09-2013
Categories: Uptime Institute Certifications and Consulting, Uptime Institute Clients
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‘The Uptime Institute Journal’ reflects the Institute’s focus on excellence in design and operations



The first issue of The Uptime Institute Journal

What does a long-time technology editor do at Uptime Institute? You know, the very place that first developed the Tier System, the place where founder Ken Brill first discussed the consequences of Moore’s Law for data centers, and home of the tech-savvy men and woman who certify designs and facilities for reliability. They even train expert engineers and consultants in the nuances of the Tier system.

Well, it turns out that my skills and background have been a great fit here, and every few weeks I pick up a new assignment. Developing the first issue of The Uptime Institute Journal and getting it to press was the first of these assignments. The first issue, which has been available on our website since May, focused on design issues and included contributions from several prominent Accredited Tier Designers (ATDs), including Gary Orazio (page 28), Steve Emert (page 40), Alexander Martynyuk (page 54), Chad Beery (page 60), Charles Selkirk (page 64), and Panagiotis Laziridis and Juan Carlos Sens (page 76). I was also able to interview Edarat’s Adel Rizk, Digital Realty’s Gerard Thibault, and Metronode’s Michael Kalny, all also ATDs. We also included content from Uptime Institute’s Keith Klesner and Matt Mescall.

Everyone who’s seen the first issue has found the content interesting and useful, so much so that I’m now at work on a second issue, due in October, which is focused on operations issues. The articles in the upcoming issue, like those in the first, will all be written by people familiar with Uptime Institute’s policies, techniques and programs. Some of the authors will be Uptime Institute staff, while others are Uptime Institute Network members. My interviews with Uptime Institute Network directors will be part of this second edition as well.

The Journal will also include two new Uptime Institute documents — one describes the results of our annual Data Center Industry Survey, and the other is the release of Uptime Institute’s new FORCSS system. In addition, all content in both issues is refereed by Uptime Institute experts.

I’ll be telling you more about the content in both issues in coming weeks, not only because this assignment is a real challenge but also because I expect these publications to set a new standard for excellence in the data center industry. Already the series is unique, as it features several distinctive elements:

– International perspective
– Publishing platform for Uptime Institute research
– Inside perspectives from Uptime Institute Network members and ATDs
– Contributions from prominent industry thought leaders
– No advertising or advertising messages

Please keep an eye out for release of the new publication. The Uptime Institute Journal is intended only for a very small and targeted audience, and we are printing relatively few copies. At this time, we do have some remaining copies of the design edition, which can be ordered here.

Posted by Kevin Heslin on 20-09-2013
Categories: Uptime Institute Accredited Tier Training, Uptime Institute Certifications and Consulting, Uptime Institute Network, Uptime Institute Publications and Research
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